About Us

Our mission at the Bureau of Information & Telecommunications (BIT) is to partner and collaborate with our clients through innovative information technology consulting, systems and solutions.

We strive to provide a reliable, secure and agile infrastructure, deliver valuable technology services and retain a highly skilled workforce to support our clients and the services they provide to the state.

Learn more about the BIT divisions and goals.

Help Desk

The Help Desk is the single point of contact for BIT service requests. The Help Desk is responsible for assisting clients with issues or installations needed to complete their work.

All calls are entered into a tracking system and if the issue is not resolved at the Help Desk, it is assigned to an area of BIT that can assist the client until the issue is complete.

Contact Us: Email or call 605.773.4357.

Vendor Information

If you are a vendor seeking IT business opportunities with the State of South Dakota, there are requirements and standards for IT related projects that must be implemented prior to placing a project or service into production.

Information available for vendors includes, but is not limited to: software and hardware standards, requests for proposals and contract processes, bidding procedures, web development, hosting and security standards.

Public Broadcasting

South Dakota Public Broadcasting (SDPB) is a vital community resource producing and broadcasting high-quality, commercial-free programs and valuable community outreach projects that educate, enlighten and entertain.

SDPB broadcasts more than 150 hours of local programming each year and over 65 hours of educational children's programming every week.

GIS

A geographic information system, or GIS, is a system designed to capture, store, manipulate, analyze, manage, and present all types of geographically referenced data.

The State of South Dakota has used GIS for many applications from flood prediction and management to tax rate evaluation. Unlike most states, the South Dakota GIS infrastructure has no authorizing legislation or legislative charter.

Broadband Initiative

South Dakota’s Broadband Initiative is part of a national effort to determine where broadband access is available and what capacity it has. Broadband commonly refers to high-speed Internet access that is always available.

BIT is leading the effort as the State of South Dakota’s resource for information technology support, including computers, communications devices, software, connectivity and more.