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March, April,
May, June,
July, August,
September, October,
November, December |
| Recipients |
Satisfied Clients |
Accolade |
|
Month of January |
Bob Ensz, Dave Cole,
BIT Support, Sioux Falls
|
Randy Spinar along with Darci Haug, Jeff Ellefson and the rest of the Investment
Office |
I
am writing in reference to the outstanding tech support and service provided to
our office (Investment Office in Sioux Falls) from BIT on both Friday, January
7th and Monday January 10th. After discovering that our roof was leaking water
into our computer equipment room, we called the Help Desk in Pierre and
explained the situation to them. I was then contacted by Bob Ensz at the Sioux
Falls BIT office and he sent out Dave Cole to get an estimate of possible damage
and to determine what our next steps should be. Dave was very courteous
and aware of our need to have the network up as soon as possible. On Monday
morning Dave was in early to help get our network back up so that we could get
back to work. On behalf of the Investment Office staff I would just like to
pass on a big "thank you" to Dave, Bob and the rest of the BIT staff for their
help. We appreciate BIT going out of their way to return us to normal working
conditions as soon as possible. |
|
Eugene Thomas, Amanda Jost |
Jim Fry, LRC |
I just wanted to write a note to thank you for helping get the Public WLAN up
and running. It is working very well and the public lobbies are lined with
people using their notebooks on the WLAN. We have 26 users to date and I believe
we will have more as the current crop of users sell the benefits.
Having the two of you come to the meeting and work with several of the main
players was very important to making this project a developing success. I
appreciate your technical abilities and your patience. Thanks for your help.
|
|
Dennis Nincehelser, Jeff
Pierce |
Dan Lusk
Director of Budget
and Finance
Dept. of Human
Services
|
I was
recently interviewing for a vacant accountant position and the
top candidate was from Phoenix, AZ. Our first interview was
conducted by telephone and we weren't comfortable offering the
position without a face-to-face interview. As the cost of
transportation for a second interview for this level of position
was fairly prohibitive, we utilized a new process in conducting
the second interview and arranged for a face-to-face interview
via the DDN. The interview went very well (no technical
glitches) and the use of the DDN was very beneficial. We hired
the person for the position.
Thanks for
making this technology available for state personnel use!!!
|
|
Month of March |
Shane Fanning and Frenchy Taft of Team1
Chuck Easter, Don Zeller and Linda Peterson of Team6 and Deb Dufour of Support
Services |
Patti Earley of BOA
|
Thank you all for your time and input to make this project
successful. Your continuing support will help make the transition as seamless as
possible. A special thanks to Shane for keeping us on track with the contract
process and all the associated documentation. Great job! |
|
Month of April |
Doug Taylor of Team1
and
Jared Renken of Team2 |
Damian Prunty of SDRS |
The website presentation went very well - the SDRS Board of
Directors was very interested and thanks all for the time and effort - quality
plus!!! |
|
Norm Harrod of Team5 |
Lisa Cooper of DOL |
Norm did an EXCELLENT job of programming the insight and it would
be nice for him to see some of our users' reactions to it. He certainly deserves
to receive his fair share of acknowledgement and credit for all the hard work
and talent he put into this project. It certainly COULD NOT have been
accomplished with out Norm!
|
|
Month of May |
David Ames and
Wayne Kaiser
|
Lynn Buchholz, RN
Haakon County CHN
South Dakota Department
of Health |
I just wanted to let
you know how much we appreciated the extra effort that you gave us
today. It was nice to meet both of you and even nicer to know how
pleasant you each are.
|
|
Month of June |
Kari Stulken
DevTeam 1 |
From Chris
Nelson of SOS |
“I had a most interesting
call from the CA SOS office. For a variety of political reasons, they are just
now starting on their HAVA voter reg system….the Department of Justice had told
the CA folks to talk to me about how to put together an efficient statewide
system. After my conversation with them, they asked for a tech person who could
perhaps talk to one of their tech folks. Because of your leadership role in
developing this system – and wouldn’t it be cool of CA used our pattern – I gave
them your name and phone number….” |
Todd Newton and Roger Reed
Standards Group |
Pam Templeton of UJS |
"...for providing a couple
of demos on the M275 – ‘Also, thanks for the presentation today – you did a
great job!’ |
Chad Julius
Help Desk |
Coe Foss DOA
|
"I just got off the phone with Chad J. (don’t know his
last name). I have been working with him on an email problem with one of my
interns for the last 2 days. I thought I should let someone know that Chad has
been very helpful and has gone the extra mile to help me. He is great to work
with." |
|
Month of July |
|
Shane Fanning,
Bob Weber,
Dev Team 1 |
Lyle Harder of DOL |
“Before I forget as we
continue with the conversion project…I want to thank each of you again for your
contribution is converting the Department of Labor TKS to time study rules. I
appreciate you willingness to answer my questions, some of which were probably
asked more than once. Thanks to your staff or co-workers that contributed as
well. Without your expertise and assistance this could not have been possible.
I have had some calls, which I expected. Even had one compliment, but that
should go to you folks. I believe this is an improvement and is vital to the
Department of Labor’s conversion to a single accounting system” |
|
Month of
August |
|
Beth Lott and
Jim Pearson
of Dev Team 6
|
Cindy Jungman of DOT |
“Beth Lott and Jim Pearson
have done an excellent job. The users tell me that what they are getting
exceeds their original expectations. Thanks for assigning Beth and Jim to
this project!"
|
|
Jeff Cargill, Doug Corwin, Deb Gardner, Kathy Gobczynski, and
John Shaner of Dev Team 5 |
Tom Meyer of DOL |
"I just want to let everyone know how much I/we (DOL) appreciate the extra hours
and effort that has been put into this. I know "it's part of the job", but
you folks have been really "busting it", and I for one appreciate it."
|
|
Month of
September |
|
Donelle Beynon, Team1, Kari Stulken, Team1, and
Gary Larson, Team2 |
Chris Nelson, SOS |
“Thank you for your persistence in getting the SSA verification process
completed. The elimination of so many entries on our manual table will save Jen
a lot of time and the ability to get “accurate” verification from SSA will only
improve the accuracy of our voter registration list. I am really excited about
this program!....While Ellsworth clearly gets top billing for the story of the
day, today was a major step forward for our voter registration system. Thank
You!!”
|
|
Brent Dowling and David Smith, Data Center
Integration Team |
Jeremy Scott, IT specialist for the City of
Pierre |
I had an old Compaq Proliant Server go down yesterday and called BIT for help
and possibly some components to get the server up and running. I wanted to
express my appreciation and say thank you for the assistance, timely response,
and professionalism of the BIT crew. Turns out it was a main board that was bad
and Golden West had the part I needed but I am still very impressed with the
helped I received from everyone at BIT. Again Thank You.
|
|
Month of
October |
|
Frenchy Taft, Donelle Beynon, Kevin Freestone,
Brian Oakland, Tony Rae |
Pat Powers of BOA & John Moisan of BOA |
If you could pass on my (our) thanks to BIT Commissioner Doll for the use and
abuse of his staff in getting the Vietnam War Memorial Dedication web project
off the ground, specifically Donelle Beynon and Kevin Freestone. We could have
not gotten the database connectivity work done without Donelle's continuing
help, and she's been right at our disposal in fixing the inevitable glitches and
last minute updates.
Kevin has also gone above and beyond his normal job duties in converting our
slideshow from being DHTML based to Flash based, cutting the load times to a
fraction of what they were, and helping it be a more professional and polished
product. And while we got through OK on taking it live, it was appreciated to
have him on call over this past weekend "just in case."
|
|
Ron Knecht,
Tim Teaford, Gary
Larson, Scott Schuricht, and
Duane Fitzgerald of
Team2 |
Scott Peterson of DRR |
“…This whole Streamline project has been a burden, and I am
very happy with everything all of you have done.”
|
|
Ron
Knecht, Tim Teaford, Gary Larson, Scott Schuricht, and Duane Fitzgerald of
Team2. |
Carrie Tschetter or DRR
|
“Just want to say thanks for the effort you guys gave us at
the midnight hour in an attempt to make the Oct. 1 deadline for the updated
address file format…I appreciate the time you spent on this project this past
week, considering it was a detour from both DRR & BIT’s plan. I’m assuming your
schedules had you working on other projects this past week. Thanks again for
making the needed adjustments.”
|
|
Terry Lee and
Shane Fanning of Team1. |
Peggy Laurenz
of BOP |
“Just wanted to let you know I am getting
lots of positive comments from DOT on the new timeform viewing option you set up
in TKS. Everyone says it is much more convenient and makes review easier for
them. Thanks for you help and great work on this!”
|
|
Terry Lee and Shane Fanning of Team1. |
Cindy Jungman of DOT |
“..I just wanted to tell you that the new
manager’s view in TKS is wonderful! This should make a lot of people happy.
Thanks!”
|
|
Otto Doll, Chief Information Officer, BIT, and Jerry Gabert, State Radio, BIT |
Gary M. Holst, Special Agent in Charge, Kansas City Regional Office, Kansas City, MO 64106 |
On behalf of the Office of Investigations for the U.S. Department of Health and Human Services, Office of Inspector General, I would like to thank you and your department for your professionalism and assistance with the programming of our portable Motorola radios.
Special Agent Corey Dumdei approached Bureau of Information and Telecommunications (BIT) technician Jerry Gabert about the programming of our portable radios in order to have communications with South Dakota State Radio. Mr. Gabert agreed to program the radios at no charge.
At a later date, SA Dumdei again approached Mr. Gabert concerning some frequency additions based on user agreements for access to separate State’s communications network and again Mr. Gabert agreed to program the radios.
Not only was Mr. Gabert able to accurately program the portable radios, he was able to do so within a very short period of time while handling his current workload.
Since Mr. Gabert has programmed our portable radios, the Agents assigned to South Dakota, North Dakota, and Iowa have been able to effectively communicate with their respective State Radio network, when prior to this, there was no available means of communicating with other law enforcement agencies via radio.
In a time where law enforcement communications is critical to each department and agency’s mission, it is comforting to know that Mr. Gabert and the South Dakota Bureau of Information Technology, as well as South Dakota State Radio, are solidifying the Federal and State Law Enforcement bonds.
I would like to thank Mr. Gabert and the BIT for their outstanding professionalism and look forward to a continued working relationship with your department.”
|
|
Month of
November |
|
Donelle Beynon ,
Team 1 and Kevin Freestone, Data Center |
Pat Powers, BOA |
"If you could pass on my (our) thanks to
BIT Commissioner Doll for the use and abuse of his staff in getting the Vietnam
War Memorial Dedication web project off the ground, specifically Donelle Beynon
and Kevin Freestone. We could have not gotten the database connectivity work
done without Donelle’s continuing help, and she’s been right at our disposal in
fixing the inevitable glitches and last minute updates. Kevin has also gone
above and beyond his normal job duties in converting our slideshow from being
DHTML based to Flash based, cutting the load times to a fraction of what they
were, and helping it be a more professional and polished product. And while we
got through OK on taking it live, it was appreciated to have him on call over
this past weekend “just in case.””
|
|
Month of December |
|
Kurt Nussbaum of Team 3 |
Sandy Zinter of BOP |
“Congratulations to everyone for arranging and coordinating
this statewide event. The competitive side of this gave teams an extra goal to
work towards, and it was lots of fun for the tem members involved. Great
statistics!!”
|
|
Kurt Nussbaum of Team 3 |
Kristin Biskeborn of DOH |
“Thanks all for your help. A special thank you to Kurt and
Barb without whom this would never have happened!”
|
