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STANDARDS BIT has established standard practices for development, processing and services
why?
  • Rules and regulations are essential to any well managed organization. Standards are valuable to our clients because of the cost savings, faster support and reliable technology infrastructure. They serve to establish uniform practices and common techniques used as guidelines to measure performance.

    For example, with one standard email system, a small number of administrators can maintain a system supporting all of state government. If the state had two email systems, the number of administrators and support staff would double with no corresponding benefit in functionality. The same principle applies to system designs, writing programs and setting up operations in a data processing center. All of which require certain individual skills, standard policies, procedures and equipment.

    More information >
important!
  • Vendors who are actively pursuing IT business opportunities with the State of South Dakota must also comply with the Information Technology Security Policy. For security purposes, this content is not for public consumption, however a modified version is available for you here.
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FINANCE BIT Finance Office
BIT Rates and Information
  • Development >
    Analysis, design, programming, implementation and maintenance of the state’s information systems.
  • Data Center >
    Provides enterprise computer processing services for state government agencies, higher education, constitutional offices and the Unified Judicial System (UJS)..
  • Telecommunications >
    Provides all support for hardware/software, Active Directory accounts required for access to network, telephone access, videoconferencing, and more.

Points of Contact

The Points of Contact Office was established in early 2012 to focus on our customers and improve partnerships with state agencies and their staff. The team assists the bureau to provide innovative services, support, and optimal technology solutions. The purpose is to allow for early identification of opportunities, as well as provide an excellent level of support to fully utilize technology in order for state government to reduce costs, improve efficiencies and ultimately provide better products and services to the citizens of South Dakota.

The Points of Contact Office consists of dedicated leaders with positions which exclusively support point-of-contact responsibilities. This leaves our clients with a single point-of-contact (POC) who serves as their customer advocate when working with BIT. The POC represents the agency's interests internally to BIT. This allows the agency to more efficiently collaborate with BIT on their technology business needs.

Point of Contact (POC) Services

POC Contact Information
  • Serves as customer advocate with BIT.
  • Acts as a facilitator with BIT to ensure timely resolution of issues.
  • Strives to partner and collaborate on technology opportunities.
  • Assists on moratoriums, I/T procurements, RFIs, and RFPs.
  • Assists on legislative bills and analyzing I/T impact.
  • Collaborates on transition assistance to new technologies.
  • Addresses operational problems and request services.

Along with POC support, agencies can utilize a security contract audit specialist from this team.