Email is the electronic collaboration between personnel within the State of South Dakota network or to individuals outside of the state network. This communication can take the form of newsletters, meeting invites, alerts, or simple letters and correspondence.
In addition, the industry has advanced to include new features, enhanced graphics, web-enabled content and other programmatic functions. This communication typically travels between PC users, but has evolved to include other sending and receiving devices such as wireless laptops, netbooks, tablets as well as mobile devices.
The engine powering this service in the state is Microsoft Exchange.
Components that make up electronic collaboration include:
- BlackBerry mobile delivery
- eDiscovery and Archiving
- Listserv mail distribution
- Directory services / account management
- Spam, phishing and virus filtering
- Executive and Judicial Branches
- Constitutional and Elected Offices
What We Provide
- Server maintenance.
- Webmail accessibility from anywhere at anytime.
- Documentation and policy enforcement.
- Provide quality stewardship of information by keeping only email and other electronic data that is necessary.
- Be vigilant and report any malicious emails.
- Review the Information Technology User Security Guide Policy.
Major Investment Costs
- Hardware to host the servers.
- Storage of the email content.
- Anti-virus / gateway services.
- eDiscovery hardware, storage and licensing.
- Listserv system.
- Account maintenance and staff resources.
- Delete any unnecessary, unwanted or outdated emails.
- Do not open any emails in which you are unaware of the sender.
- Do not open any emails containing suspicious content.
- All items are covered in the BIT Information Management Fee which is billed monthly to agencies per user ID.