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STANDARDS BIT has established standard practices for development, processing and services
BIT Standards
why?
  • Rules and regulations are essential to any well managed organization. Standards are valuable to our clients because of the cost savings, faster support and reliable technology infrastructure. They serve to establish uniform practices and common techniques used as guidelines to measure performance.

    For example, with one standard email system, a small number of administrators can maintain a system supporting all of state government. If the state had two email systems, the number of administrators and support staff would double with no corresponding benefit in functionality. The same principle applies to system designs, writing programs and setting up operations in a data processing center. All of which require certain individual skills, standard policies, procedures and equipment.

    More information >
important!
  • Vendors who are actively pursuing IT business opportunities with the State of South Dakota must also comply with the Information Technology Security Policy. For security purposes, this content is not for public consumption, however a modified version is available for you here.
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FINANCE BIT Finance Office
BIT Rates and Information
  • Development >
    Analysis, design, programming, implementation and maintenance of the state’s information systems.
  • Data Center >
    Provides enterprise computer processing services for state government agencies, higher education, constitutional offices and the Unified Judicial System (UJS)..
  • Telecommunications >
    Provides all support for hardware/software, Active Directory accounts required for access to network, telephone access, videoconferencing, and more.
Finance info

About BIT

Data Center
The Data Center is responsible for providing application hosting, data storage and retrieval, web support, email and remote desktop and application access. It is comprised of three programs: Database Administration, Technical Administration and Integration, Systems and Operations.
Database Administration
  • Data access, including optimization of more than 2,000 databases and tens of thousands of database queries. 
  • Maintain backup\recovery procedures to recover data in case of a loss or a local disaster. 
  • Maintain over a dozen enterprise class database systems for use by state agencies.
Technical Administration and Integration
  • E-mail Services
    • Provide email services to approximately 8,500 state government email accounts.
    • Secure, private and reliable email services for all branches of government as well as constitutional and elected offices.
    • Restore services in the event of a disaster.
    • Maintain compliance with federal e-discovery requirements.  
    • Protection from malicious emails and spam.
    • Support listservs and distribution lists.
    • Maintain integration of state government and K-12 email systems to effectively manage costs.
  • Web Administration
    • Provide computing services to make agency web applications available to the public.
    • Provide tracking data to help agencies monitor web content.
  • Server and Cloud Computing
    • Provide computing services for agencies to host non-web applications in a robust infrastructure.
  • Storage
    • Provide storage for data, images, video, databases and other applications statewide.
  • Account Management and Security
    • Manage and protect network accounts, passwords, groups and file permissions.
Systems and Operations
  • Information Technology Infrastructure
    • Design, install and continued operation of the IT infrastructure statewide.
    • Integrate IT products into solutions to meet the State of South Dakota's computer needs.
  • Data and Disaster Recovery
    • Maintain federal funding flow into the state by meeting federal backup and disaster recovery requirements.  
    • Recover deleted files in a timely and appropriate manner.
  • Operational Support
    • Ensure agency processes operate timely and appropriately.
    • Produce documents needed by our citizens such as: child support and health care provider payments, hunting and fishing licenses, vital records and much more.
    • Interface with federal and private entities on behalf of the State of South Dakota and its constituents.
  • Client System Monitoring
    • Monitor agency systems 24 hours a day, 7 days a week.
    • Ensure a secure location for state government data.
    • Provide assistance through the BIT Help Desk during off hours.