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SERVICES
LISTING OF services YOU CAN EXPECT TO RECEIVE FROM OUR ORGANIZATION
applications
communications
desktop management
support services
media services
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STANDARDS
BIT has established standard practices for development, processing and services
BIT Standards
why?
- Rules and regulations are essential to any well managed organization. Standards are valuable to our clients because of the cost savings, faster support and reliable technology infrastructure. They serve to establish uniform practices and common techniques used as guidelines to measure performance.
For example, with one standard email system, a small number of administrators can maintain a system supporting all of state government. If the state had two email systems, the number of administrators and support staff would double with no corresponding benefit in functionality. The same principle applies to system designs, writing programs and setting up operations in a data processing center. All of which require certain individual skills, standard policies, procedures and equipment.
More information >
important!
- Vendors who are actively pursuing IT business opportunities with the State of South Dakota must also comply with the Information Technology Security Policy. For security purposes, this content is not for public consumption, however a modified version is available for you here.
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FINANCE
BIT Finance Office
BIT Rates and Information
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Development >
Analysis, design, programming, implementation and maintenance of the state’s information systems. -
Data Center >
Provides enterprise computer processing services for state government agencies, higher education, constitutional offices and the Unified Judicial System (UJS).. -
Telecommunications >
Provides all support for hardware/software, Active Directory accounts required for access to network, telephone access, videoconferencing, and more.
Services Provided by BIT
Conferencing
Conferencing is the general use of equipment to provide voice, video, or web communication over distances, specifically by connecting over a wired or wireless network. Conferencing enables individuals and groups to collaborate from remote locations.
Clients Served
- Executive and Judicial Branches
- Constitutional and Elected Offices
- Higher Education
- K-12 Education
- Local government
What We Provide
- Digital Dakota Network (DDN) or video conferencing facilities in K-12 facilities, state facilities, local facilities and higher education facilities.
- Bridging and scheduling capabilities to connect within and outside of state supported video sites.
- Coordination of installation and repairs for video devices.
- Coordination and management of the telephone conferencing system statewide.
- Coordination and management of audio conferencing statewide.
- Research and design of new plant cabling.
- Providing a web/audio conferencing option (Skype for Business).
Client Responsibility
- Assign an agency point of contact for technical issues.
- Properly utilize the telephone conferencing system. Ports are limited and overbooking limits access to others.
- Request DDN Video content from the catalog as required.
- Request audio conferences as needed by calling 605.773.3011.
- Request required Live Meeting licenses as needed through the BIT Help Desk.
Major Investment Costs
- Telephone conferencing system.
- DDN video bridging/scheduling system.
- DDN video end point equipment.
Cost-Saving Tips
- Using the State Audio Conferencing System and Skype for Business can greatly reduce expense.
- For conferences under 66 minutes, it is less expensive to use the audio conferencing option with the Skype for Business provider (Intercall). Over 66 minutes the $2.00/port flat rate of the state conferencing system will be more economical.
- DDN video conferencing for meetings, skills development and other needs can significantly reduce travel-related expenses.
Rates
- Intercall audio bridge is $.0299/minute per participant.
- Switchboard audio bridge is a flat $2.00/port.
- View Voice Networking rates.