- Rules and regulations are essential to any well managed organization. Standards are valuable to our clients because of the cost savings, faster support and reliable technology infrastructure. They serve to establish uniform practices and common techniques used as guidelines to measure performance.
For example, with one standard email system, a small number of administrators can maintain a system supporting all of state government. If the state had two email systems, the number of administrators and support staff would double with no corresponding benefit in functionality. The same principle applies to system designs, writing programs and setting up operations in a data processing center. All of which require certain individual skills, standard policies, procedures and equipment.
More information >
- Vendors who are actively pursuing IT business opportunities with the State of South Dakota must also comply with the Information Technology Security Policy. For security purposes, this content is not for public consumption, however a modified version is available for you here.
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Development >
Analysis, design, programming, implementation and maintenance of the state’s information systems. -
Data Center >
Provides enterprise computer processing services for state government agencies, higher education, constitutional offices and the Unified Judicial System (UJS).. -
Telecommunications >
Provides all support for hardware/software, Active Directory accounts required for access to network, telephone access, videoconferencing, and more.
Services Provided by BIT
Messaging
Email is the electronic collaboration between personnel within the State of South Dakota network or to individuals outside of the state network. This communication can take the form of newsletters, meeting invites, alerts, or simple letters and correspondence.
In addition, the industry has advanced to include new features, enhanced graphics, web-enabled content and other programmatic functions. This communication typically travels between PC users, but has evolved to include other sending and receiving devices such as wireless laptops, netbooks, tablets as well as mobile devices.
The engine powering this service in the state is Microsoft Exchange.
Components that make up electronic collaboration include:
- Calendars
- eDiscovery and Archiving
- Listserv mail distribution
- Directory services / account management
- Spam, phishing and virus filtering
Clients Served
- Executive and Judicial Branches
- Constitutional and Elected Offices
What We Provide
- Server maintenance.
- Webmail accessibility from anywhere at anytime.
- Documentation and policy enforcement.
Client Responsibility
- Provide quality stewardship of information by keeping only email and other electronic data that is necessary.
- Be vigilant and report any malicious emails.
- Review the Information Technology User Security Guide Policy.
Major Investment Costs
- Hardware to host the servers.
- Storage of the email content.
- Anti-virus / gateway services.
- eDiscovery hardware, storage and licensing.
- Listserv system.
- Account maintenance and staff resources.
Cost-Saving Tips
- Delete any unnecessary, unwanted or outdated emails.
- Do not open any emails in which you are unaware of the sender.
- Do not open any emails containing suspicious content.
Rates
- All items are covered in the BIT Information Management Fee which is billed monthly to agencies per user ID.