STANDARDS BIT has established standard practices for development, processing and services
  • Rules and regulations are essential to any well managed organization. Standards are valuable to our clients because of the cost savings, faster support and reliable technology infrastructure. They serve to establish uniform practices and common techniques used as guidelines to measure performance.

    For example, with one standard email system, a small number of administrators can maintain a system supporting all of state government. If the state had two email systems, the number of administrators and support staff would double with no corresponding benefit in functionality. The same principle applies to system designs, writing programs and setting up operations in a data processing center. All of which require certain individual skills, standard policies, procedures and equipment.

    More information >
  • Vendors who are actively pursuing IT business opportunities with the State of South Dakota must also comply with the Information Technology Security Policy. For security purposes, this content is not for public consumption, however a modified version is available for you here.
FINANCE BIT Finance Office
BIT Rates and Information
  • Development >
    Analysis, design, programming, implementation and maintenance of the state’s information systems.
  • Data Center >
    Provides enterprise computer processing services for state government agencies, higher education, constitutional offices and the Unified Judicial System (UJS)..
  • Telecommunications >
    Provides all support for hardware/software, Active Directory accounts required for access to network, telephone access, videoconferencing, and more.

Services Provided by BIT

Telephone Services

Telephone services is the general use of equipment to provide voice communication over distances, specifically by connecting over a wired or wireless network. When it comes to using Centrex and setting up voicemail, please refer to the state telephone network guide that BIT has developed for client usage.

Clients Served

  • Executive and Judicial Branches
  • Constitutional and Elected Offices
  • Higher Education
  • K-12 Education
  • Local government

What We Provide

  • Contract with wired telephone provider (currently Century Link).
  • Contract with cellular provider (currently AT&T).
  • Contract with wiring services for large/outside of Pierre projects.
  • In-house wiring staff for smaller Pierre projects/trouble calls.
  • Coordination of telephone and cellular devices for clients.
  • Contract and management of Mitel VOIP phone systems.
  • Contract and management of voice mail services.
  • Contract and management of long-distance (toll) services.
  • Coordination of installation and repairs for telephone devices.
  • Coordination of installation for computer network wiring.
  • Contract cabling services for statewide wiring projects/trouble tickets.
  • Coordination of in-house wiring in Pierre/trouble tickets.
  • Contract and management of toll-free number services.
  • Contract and management of calling card services.
  • Coordination and management of audio conferencing statewide.
  • Coordination of installation and repair of telephone devices.
  • Coordination of installation of computer network wiring.
  • Coordination and design of voice traffic through line features.
  • Coordination of traffic reporting and statistics.
  • Coordination of cable records and 911 database.
  • Research and design of new plant cabling.

Client Responsibility

  • Assign an agency point of contact (telephone coordinator).
  • Maintain current records of employee/telephone lines, authorization codes and calling cards.
  • Agency representation at Facilities Planning Meetings (FPT).
  • Provide accurate and timely work order/trouble ticket information to Service Desk for phone line adds/moves/changes.
  • Update on-line state phone directory for their agency.

Major Investment Costs

  • Telephone Conferencing System.

Cost-Saving Tips

  • Keep a current inventory of phone lines for your agency can eliminate paying for unused lines.